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Old 11-04-2012, 10:00 PM   #61
kabukiman
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Default Re: WS Fiesta - Alternative Long Term Review

my 2 cents.


I own a WT LX fiesta. I've had problems with it since day one. Namely the powershift transmission is broken and constantly fails. It has been this way for a long while, and I know it, and so does an independent mechanic who has ridden in the car, but Ford keep pushing me out the door saying it's 'within spec'

I can echo your awful experiences with ford and their service. They are next to useless. They haven't managed to fix a single damn thing on my car, and most of them are simple things like rattles I've been able to fix myself. In fact they've made it worse and once they damaged it.

The car is less than a year old, from its build date, not delivery. I've hardly had it that long. I've lost count how many times it's been off the road.

Basically my transmission is very musical, and breaks down a lot. Two different Ford dealers and both have treated me the same. I tell them it's a problem on longer drives when it gets hot, so they drive it around the block and give it back saying it's fine. I had it for five days at once dealer and all they did was less than 10kms, and told me "we tested it thouroughly in as many different condition as we could and could not fault it". At that time they failed to rectify some interior rattles (I told them the handbrake cover rattled, I pointed to it and said the word handbrake several times, when I got it back they told me they adjusted a seat belt buckle...)

After that it had been to a dealer several more times including for one recallibration, which did **** all.

They have told me every Fiesta has a design flaw in the carpet. Mine peels away from the body of the car so you can see metal near the center console. They replaced the entire carpet assembly after I pressed them, but they damaged several interior panels, and the carpet still did not fit. Rather than have another go as I suggested they turned around and said every Fiesta is like that. So I asked, why did you agree it was a problem in the first place and replace it?

It took two months and some pain, but I got one of the panels replaced. I asked for two but they couldnt manage it, I think they replaced a perfectly good one by mistake.

There have been a few times where I have taken the car in to have noises looked at, and they say they can't fault it, and when I pick the car up from their parking lot it has the radio up loud. Go figure...

My clutches both slip now, and the car has stalled several times. All they've managed to do, again after pressing and calls and emails to customer service, is a recallibration. I saw it coming... it achieved nothing.

Right now luckily I have an independent mechanic who is friends with someone at a dealer helping me. He knows it needs proper work, and so the guy at Ford is pulling strings to ge my car to a proper transmission specialist under warranty, where they will actually pull and rebuild the assembly.

I shouldn't have to know someone in the company to get things done.

All the time I've owned it I've had to deal with idiots at the service department who treat me like an idiot, change their stories constantly, lie to me etc

I have to talk to them like little kids to make sure they understand what I want, and they still screw things up and forget things.

Customer service isn't helpful either. They have offered me a free service, but I've had to fight with them over things and basically all I get from them is a 'take it to the dealer' every time I complain about the dealer not fixing something and it breaking again.

They do a good job at turning customers away. None of the dealers I have been to will be getting business from me, my car is being serviced somewhere independent.

Also according to someone who checked the computer at the dealer, at both dealers I have visited nobody has logged my transmission problems on the computer system. On the system my car looks like it has never been in for warranty stuff. Not even the five days it spent sitting in a lot (when it was supposed to be tested and they told me it would have the transmission pulled and inspected) shows up. I got told this was because it saves them money and time not having certain things booked in on the computer.

Love the Fiesta but I won't buy another one unless I move to Europe where there is adequate support for the car.
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Old 12-04-2012, 09:22 PM   #62
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Default Re: WS Fiesta - Alternative Long Term Review

No issues reported with my WS CL, except for a tiny crack in the top right hand corner on the windscreen and the Continentals are nearly on the wear indicators with 30,000km on the clock, best set of tyres I've ever driven on, so grippy.

Wait there is one issue, the aircon.

My god, its like someone with emphasema blowing at you through a staw.
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Old 12-04-2012, 10:03 PM   #63
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Default Re: WS Fiesta - Alternative Long Term Review

Quote:
Originally Posted by Big Damo
Wait there is one issue, the aircon.

My god, its like someone with emphasema blowing at you through a staw.
The aircon seems to be fixed in the WT.
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Old 13-04-2012, 08:47 PM   #64
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kabukiman, I feel your pain. There have been several people on here with issues with the new auto box - its amazing that Ford released it with so many faults. And yes, like me, you've learnt that when Ford say the car is operating 'within specifications' it means there's a major fault and they have no way to deal with it.

Like myself, it sounds like that you won't be buying another Ford anytime soon, if ever again, thanks to their terrible customer service. It would be good to see Ford actually stand behind their product instead of constantly deflecting problems and never fixing it.

If you have all the documentation, I suggest you start making a case with the Fair Trading Department in your state - once these people become involved it seems to hasten Ford's actions towards resolving a problem.

With whats happened to your 'new' car you should be offered, at the very least, a refund or exchange on your vehicle, as it has never worked as it should from factory.

And, like you said, the Fiesta is a great car - and like I've said 90-95% of Fezs will never have a problem - which is why the way in which these problems are handled is so disappointing. All car companies have faults - but the way in which Ford handles customers who are having problems with their cars is easily the worst in the industry. This is being reflected in their sales. As the Falcon dies, there is nothing else to prop the company up in Australia - the Mondeo is excellent but way too expensive against its opposition (and isn't selling as a result), the Focus is ok but falls short against the Golf (according to most road tests globally), the 3 (on price and the 'sheep' factor i.e. everyone's buying it so it 'must' be good) and looks dead set boring against the Veloster and the Fez is down on sales from last year and is being smashed by the older (and inferior) 2 which is outselling it 2 to 1.

Add to this the used car review in today's Carsguide section of the Daily Telegraph where the Ford Territory got 2.5 out of 5 (the lowest score ever seen in the used car section) and potential buyers were warned to approach a used Territory with caution due to the severe ball joint and rust issues....

And Ford wonders why its sales are down.

Regarding the a/c in the WS - yes it is terrible, but what is incredible is that the a/c in an ex's mid 90s Festiva was excellent. How, in a model 15 years newer, is the a/c so much worse?

Oh well, time to look at the Hyundai/Kia group for build quality, customer service and reliability... Who would have thought that would be the case 15 years ago?
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Old 13-04-2012, 09:02 PM   #65
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Default Re: WS Fiesta - Alternative Long Term Review

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Originally Posted by Fiesta_Man69
kabukiman, I feel your pain. There have been several people on here with issues with the new auto box - its amazing that Ford released it with so many faults. And yes, like me, you've learnt that when Ford say the car is operating 'within specifications' it means there's a major fault and they have no way to deal with it.

Like myself, it sounds like that you won't be buying another Ford anytime soon, if ever again, thanks to their terrible customer service. It would be good to see Ford actually stand behind their product instead of constantly deflecting problems and never fixing it.

If you have all the documentation, I suggest you start making a case with the Fair Trading Department in your state - once these people become involved it seems to hasten Ford's actions towards resolving a problem.

With whats happened to your 'new' car you should be offered, at the very least, a refund or exchange on your vehicle, as it has never worked as it should from factory.

And, like you said, the Fiesta is a great car - and like I've said 90-95% of Fezs will never have a problem - which is why the way in which these problems are handled is so disappointing. All car companies have faults - but the way in which Ford handles customers who are having problems with their cars is easily the worst in the industry. This is being reflected in their sales. As the Falcon dies, there is nothing else to prop the company up in Australia - the Mondeo is excellent but way too expensive against its opposition (and isn't selling as a result), the Focus is ok but falls short against the Golf (according to most road tests globally), the 3 (on price and the 'sheep' factor i.e. everyone's buying it so it 'must' be good) and looks dead set boring against the Veloster and the Fez is down on sales from last year and is being smashed by the older (and inferior) 2 which is outselling it 2 to 1.

Add to this the used car review in today's Carsguide section of the Daily Telegraph where the Ford Territory got 2.5 out of 5 (the lowest score ever seen in the used car section) and potential buyers were warned to approach a used Territory with caution due to the severe ball joint and rust issues....

And Ford wonders why its sales are down.

Regarding the a/c in the WS - yes it is terrible, but what is incredible is that the a/c in an ex's mid 90s Festiva was excellent. How, in a model 15 years newer, is the a/c so much worse?

Oh well, time to look at the Hyundai/Kia group for build quality, customer service and reliability... Who would have thought that would be the case 15 years ago?
Lol. First dealer I went to, their exact words were 'we don't want to pull it because we've never done one of these before'.

I would buy another Ford if I knew their dealers and service was up to scratch. But it's not. Ownership of this vehicle has been a right pain in the ****. It's not the way I hoped it would be.

The Fiesta is lovely. It's a great design and a real blast to drive for a car that's supposed to be economic and practical. I bought it because it drove like my old peugeot, (handled like a big go kart)

It's funny, I test drove a bunch of other cars, including a VW polo and a hyundai i30. Either may have been a better alternative. I've heard the i30s, especially the diesels, are nearly bulletproof. I should have taken the fact that the hyundai dealers were always busier as a sign of their competence and good products.

Whenever I hear words like within spec or normal etc out of a service reps mouth I know they have no clue at all what the problem is.

They'll never exchange my vehicle or refund me. I doubt I'd be successful even involving consumer affairs or VCAT (I'm in VIC). Thing is I don't want to get rid of it (yet), I just want it to work like it did when I first test drove it, because it was one of the most inviting and involving drives of all the cars I tried.

A salesman at the dealer I bought my car from told me never to buy a territory because of all of their problems.

Ehh. Ford are all show and no go. That's how I'd put it. Pity, I used to feel bad reading about how such a prominent car maker here is down in the dumps, but they need the wake up call
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Old 17-04-2012, 01:03 AM   #66
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are your dealers big city dealers Kabukiman or country dealers?, i really believe there are some good dealers with decent people working in them out there, having worked in a couple of dealers myself as a young bloke, the one i worked in had a good mix of old timers that really new their stuff and young blokes,
that said i can say some jobs involving trim and rattles are not always the easiest to fix .
then you have the communication between yourself , the service guy at the counter,
then the mechanic has to sort problems out 3 rd hand quite often and reading notes with writing like a doctors.
as for these gearboxes,
i honestly think sometimes technology moves to fast, i would put money on it the mechanics in your dealers work shop 95 % of them have probably never even seen one of these boxes opened opened up, i`d bet if you went to dealer work shops from many different car brands 95% of their mechanics would probably also be in the same boat.
for any one having issues with something , i would say for sure think about your problem/s with the vehicle and write a very clear and concise list with your problem/s stating the conditions they occur in and every bit of relevant info you can think,
if your g/box has problems after a 50/100 k drive on a 30 celcius day write that in as well.

maybe even make some photo copies, when the vehicle comes back if it`s still not right , you can show them the list and point out this was`nt done(and underline it in red) or is still not right, if you have copies you could even send some to customer relations and show them the pain your having(don`t forget dates and times you`ve been with out a car).

don`t give up mate, if you can`t get satisfaction from your local find one with the runs on the board,


in my opinion one mistake many people make on this forum is not putting at the very least on their signature is their approximate location, when people are reading threads like this they look at your location and will usually put 2 and 2 together what dealer your using and confirm they are crap or give an opinion on a better one.
good luck with your car.
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Old 17-04-2012, 11:36 AM   #67
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One approach is to look for dealers with significant fleet accounts. You can get some idea of this by going through their websites.

Now obviously a big fleet owner is going to get a lot better service than Joe Punter. But the volume of vehicles going through the workshop should mean that they come across almost every possible problem over time. So the knowledge base at least should be there.

That's the theory anyway!
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Old 17-04-2012, 06:08 PM   #68
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i don`t think it works that way Spinner77, from my experience , it depends on the workshop, both the big city dealers i worked in had close on 20 mechanics, and while there where as i mentioned some older really cluey guys who probably could do the job but....... a lot of these specialist jobs, transmission rebuilds, diff rebuilds they would send out as these type of jobs quite often need very specialized tools and a clean room and a lot of time and space, or alternatively they would do a change over box/diff which is a lot less time consuming and has more chance of success with the item coming from a specialist workshop that knows the product.
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Old 18-04-2012, 06:53 PM   #69
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Just took my WS Zetec to City Ford Rockdale for 30k service. All good, $345. 10k was $190 I think. Supplied my own synthetic. Always use Ron95+.
Had a bluetooth issue at 10k. A small hassle as they had a part sent up from Melbourne so another trip but all okay.
Need new front tyres but brakes, etc still fine. Even a/c fine, thought Qld might be more testing.

Perhaps I've been lucky with the car/dealer. A site where people could rate dealers & other places would be really useful.
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Old 19-04-2012, 08:20 AM   #70
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Have to agree with mik. The dealers are facing vehicles that are radically more complex than they were 20 years ago and the number of possible problems has increased exponentially. To my mind the Fiesta is needlessly too complex. I want a small good handling, economical car but what I have is voice recognition, electric windows, electronic computer "brain", and all sorts of other electronics that can give problems. I think Ford needs to "dumb down " Fiestas and aim to give a simple and practical car for everyday use -and reduce the price by $3,000 for all the "junk" they could strip out of it.
I can honestly say that over the last seven years I have had more problems with cars than in the previous 20 years - most of it related to electronic problems.
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Old 19-04-2012, 09:44 AM   #71
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Default Re: WS Fiesta - Alternative Long Term Review

Quote:
Originally Posted by shevek
Just took my WS Zetec to City Ford Rockdale for 30k service. All good, $345. 10k was $190 I think. Supplied my own synthetic. Always use Ron95+. Perhaps I've been lucky with the car/dealer. A site where people could rate dealers & other places would be really useful.
I go here and get a price of CAPPED $275 including oil. Did you have anything extra done? http://www.ford.com.au/ownership/myf...ceService_Home
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Old 19-04-2012, 10:16 AM   #72
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I go here and get a price of CAPPED $275 including oil. Did you have anything extra done? http://www.ford.com.au/ownership/myf...ceService_Home
Yes. $245 plus replace brake fluid for $68. My choice.
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Old 19-04-2012, 09:32 PM   #73
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Quote:
Originally Posted by Fiestaman
Have to agree with mik. The dealers are facing vehicles that are radically more complex than they were 20 years ago and the number of possible problems has increased exponentially. To my mind the Fiesta is needlessly too complex. I want a small good handling, economical car but what I have is voice recognition, electric windows, electronic computer "brain", and all sorts of other electronics that can give problems. I think Ford needs to "dumb down " Fiestas and aim to give a simple and practical car for everyday use -and reduce the price by $3,000 for all the "junk" they could strip out of it.
I can honestly say that over the last seven years I have had more problems with cars than in the previous 20 years - most of it related to electronic problems.
Dumb down and use your phone without bluetooth and the cops will take u for a ride lol
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Old 19-04-2012, 09:34 PM   #74
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My 60K service cost $154. All up.

Purchased Penrite fully synth oil, plugs at Repco during one of their frequent 25% off sales.

Air filter and oil filter ($8!) at Sinclair Ford. (Air filters for the Fez very in price from dealership to dealership: Dominelli wanted $50, Sinclair cost $32).
I could have saved this and just cleaned the K&N filter but needed a new stock filter while it was being cleaned/dried out etc as car is driven every day.

My usual mechanic (who I've been going to for years and who I would back over any Ford dealership any day of the week) took 45 mins for the service, oil and plugs - but didn't worry bout the brakes since I just had them machined.....

Oh, and Sinclair quoted me $405 for a "fixed price" service, with non synth oil.... They're always good for a laugh I spose.....

Not much of a comparison really.
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Old 20-04-2012, 09:55 AM   #75
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You had your brake discs machined?
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Old 20-04-2012, 10:46 AM   #76
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When I change my WQ Zetec, the KIA Rio SLi or Hyundai i30 will be on my shopping list. Too many horror stories about the new Fiesta..Why cann't FORD get things right ???? Koreans can!!!!
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Old 20-04-2012, 01:36 PM   #77
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Quote:
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You had your brake discs machined?
The OEM pads and rotors were shot by 40K. They were replaced by a brake specialist with bendix pads and a variant of an rda rotor for $270 all up (a third of Fords price btw). One drawback to the bendix is the new rotors need machining every 20K or so, but all up the combination should last at least double Fords equipment and improves the braking (pedal feel and stopping distance) considerably: it's how the car should have come from factory, and as more Fez owners need to replace their rotors they hopefully too will enjoy such a benefit (as long as they go with quality aftermarket stuff and not back to Ford).....
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Old 22-04-2012, 10:20 PM   #78
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Default Re: WS Fiesta - Alternative Long Term Review

32,000km on my WS Fez, I rotated the tyres front to back yesterday as the fronts are just off the wear indicators, the rears have a little more meat on them, I checked the front pads, gotta be at least 50-70% of meat there on them, so no pads for a while I reckon.

Going in for a service at my mechanic at 35,000km, oil and air filter as usual, and some Shell Helix Ultra Extra 5W-30 like its always had, the tyres will be done by then too I guess, had a good run out of these Conti's, hands dowm best tyres we've had on any car, will probably replace with Kuhmo KU31 or Toyo Proxes 4. I should probably also do the brake fluid as its been near 3 years I've had the car.

So far nothing to complain about other than poor aircon and a small crack in the top right hand corner of the windscreen I caused when I smacked into a big-*** pothole at 100km/h, lol. Engine runs sweet as and Mummy dearest who is the one driving it now is getting 6L/100km out of it on 98.
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Old 23-04-2012, 10:18 PM   #79
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My WS fez has just clicked over 51,000km and pads are still like new. I drive about 130kms a day with very little stopping. I love the car and would buy a WT any day !! :-)

Ford has done a great job on these cars.... there are always a few that end up with something not quite right. Over all they a not bad at all.
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Old 26-04-2012, 02:50 AM   #80
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I'm not sure how much longer I can make our brakes last but so far, 140,000kms on the original pads and rotors. Also do about 100-130 ks a day, it's a manual so you hardly ever need to use the brakes, at least I don't my wife gets on them pretty hard though so she probably does 80% of the brake wear
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Old 06-05-2012, 12:17 PM   #81
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Since this thread has been largely about complaints, may I respectfully point out something that could add a little perspective?

I have just glanced through 12 pages of Q&A Ask Smithy on News Ltd's website:
http://www.carsguide.com.au/tools-and-advice/q-and-a

In something like 100 questions, I could not see a single complaint about the Fiesta. On the other hand, you can quickly see models and brands that seem to show an unusual level of problems.

What I am suggesting is that Smithy's column can serve as a rough, very rough sample of the complaints out there.

Sure it is far from perfect, probably attracting a disproportionate number of people who read the Daily Telegraph and Herald Sun. No doubt some of the questions asked of Smithy do not get up, because a sub-editor thinks they are too boring, or Smithy thinks are too basic.

Here is my point. If you are looking for a sample of owner experiences of cars generally, it is hard to go past Smithy to get a general idea of the dogs out there. Even if in the next week, there is a complaint or two about the Fiesta, the picture will stay the same.

In the larger scheme of things, and by comparison with other vehicles, a reasonable conclusion to draw is that the Fiesta does not do too badly at all.
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Old 06-05-2012, 09:24 PM   #82
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Sorry, but I strongly disagree, especially if we are using Carsguide as a yardstick. Every Friday they have a used car review: in this section the WS Fiesta did poorly as Carsguide received dozens of complaints about pinging engines, amongst other things. I was one of many who wrote in: how do I know? Well I spent a good 20 mins chatting to Paul Gover about the car: they even wanted me and the car for a photo for the article but our timetables didn't match up: I had to work, for one. But again I stress, it's not the problems with the car, it's the way Ford Aus deals with issues that is so disappointing, and explains why a decent car like the Fiesta is getting outsold by the inferior Mazda 2 at a rate of 2 to 1...
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Old 07-05-2012, 11:42 PM   #83
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Jeff mate

Paul Gover is a Holden man ...... He probably suggested you buy a barina. LOL

The Fiestas is being out sold due to supply issues as is the focus as is the ranger. The Fiesta is also due for an update soon. And the fiesta is hurt by having a high price tag. The focus is to close in price.

Ford currently have the best line up of cars they have had for a long time.

Carsguide was miss guided by a person who had a bad experience with his car...... $10000 worth of rust issues in his car. This car must have been driven in to ocean by the owner.

And pinging is a common in modern cars brought about by and caused usually by increased fuel consumption gains. VW have issues with this .BUT most of the time it is NOT an issue as engine management systems are in place to prevent any problems.
Saying that VW have replaced at least 500+ polo engines. My mate has a VW Jetta diesel his is so noisy with pinging you can here him coming- VW insist is it normal!!!!

What you have is NORMAL

Get over it or put it up on blocks till you sell it!!!
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Old 08-05-2012, 06:14 AM   #84
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Paul Gover is a Holden man ...... He probably suggested you buy a barina. LOL

The Fiestas is being out sold due to supply issues as is the focus as is the ranger. The Fiesta is also due for an update soon. And the fiesta is hurt by having a high price tag. The focus is to close in price.

Ford currently have the best line up of cars they have had for a long time.

Carsguide was miss guided by a person who had a bad experience with his car...... $10000 worth of rust issues in his car. This car must have been driven in to ocean by the owner.

And pinging is a common in modern cars brought about by and caused usually by increased fuel consumption gains. VW have issues with this .BUT most of the time it is NOT an issue as engine management systems are in place to prevent any problems.
Saying that VW have replaced at least 500+ polo engines. My mate has a VW Jetta diesel his is so noisy with pinging you can here him coming- VW insist is it normal!!!!

What you have is NORMAL

Get over it or put it up on blocks till you sell it
What utter rubbish. Of all your posts this is by far the most non-sensical: why are you so desparate to convince everyone pinging is normal? You believe it is, so who cares?

Okay, firstly: This forum needs to get over its 'Carsguide hates Ford' mantra (I suggest you read the thread 'Carsguide is at it again' in the pub section). They are pretty much fair against all manufacturers - the only reason Ford is over represented in reader's complaints department is because they usually have at least one letter per week regarding ball joints with the Territory.

Fiesta supply issues? LOL. Really? There is no supply issue (delivery varies between 1-2 weeks, depending on colour chosen): there is also no price issue: the CL is only $500 more than the inferior Mazda 2 and represents great value for money. No: they aren't selling for other reasons, reasons that are far more ingrained than mere value.

Ford currently have their best line up? Let's examine that.

Fiesta is getting outsold by the 2 and the Yaris (and occasionally the very poor i20, a poor cousin to the Rio who will continue to struggle because of the stigma of its name). The Focus is being pants by the 3 and the Corolla. The Mondeo, while a very good car, is priced out of the market (as I fear Opel will be when it relaunches here with some great cars) and as such is being flogged by the Camry, amongst others. And need I mention the Falcon? Oh dear. The only Ford doing any numbers of note atm is the Territory (thanks to a cynical rebodying exercise and the fitment of an old Landie diesel thats 10 years old), Once this honeymoon period ends (give it til Xmas) the Territory will be back doing the poor numbers Ford was so alarmed at just before its 'relaunch.' So argue about the quality of the lineup all you want: the facts are they ain't selling sufficient numbers to make any CEO happy: and any Geelong workers very nervous...

Carsguide was mislead by just me, hey? Again, wow. Just wow. Yes, that's right, I was the only one to complain, and the based their entire review on my views alone. LOL. Car into the ocean? **** poor sarcasm champ or, more probably in your case, you believe that to be the truth: again, the Fair Trading Dept. had to force Ford Aus to do the right thing.... Not a good look. Anyways, the Carsguide Used Car article clearly states that pinging was a very common complaint that wasn't rectified by using a higher grade of fuel. They received a shedload of complaints. When they receive only a few, they state it: when they receive a lot, they state that too. (And again, if pinging in 'modern' cars wasn't an issue, it wouldn't have made it as a major 'problem', but I digress)...

You can continue to bang on about pinging being normal in modern cars (the very line Ford CRC wishes you to believe, just like rust...) but I challenge you this:

1. Try speaking to Croydon Motorsport: see if they agree with you.
2. Try speaking to Herrod: see if they agree with you. (Hint: I bet they don't)
3. Go, like I did, and drive other Fezs with the same engine spec - if what you say is true then they will all ping (Hint: they don't).
4. Finally, start a thread, in the pub section of this forum entitled: 'Pinging is great for your engine - it is normal, embrace it' and see how many members agree with you - if it is normal it should well over 90% (Hint: I bet they don't).

And let me clarify: the 500 Polos recalled were PETROL. Now, I'm going to slow down here to make sure you get this cos the next bit is tricky: petrol and diesel engines (like your mate's Jetta) are different. And because they are different, they make different noises! Incredible hey! When a petrol engine pings and rattles similarly to a diesel - that's not a good thing. So VW saying a VW diesel should sound like a diesel: that is correct, and is also why they recalled 500 petrol Polos for pinging. Seriously, citing a diesel as an example of pinging in petrol engines is just, well, the site's filters won't let me say it....

Again, after this, I cbf debating with someone who has clearly demonstrated on numerous occasions they really have no idea about what they are talking (inlc. trying to pass fiction off as fact several times). Hence which makes any response null and void (ie a waste of time). Just stay on your own Ford PR spam thread on here (on which I haven't bothered to mention the problems you have encountered with Ford before - as mentioned elsewhere in the Fez section). Finally, if I was a sole, dissatisfied customer then it wouldn't matter one iota: however I suggest you read the 'Dale Ford - rip' thread in the Pub section: where dozens of members who had had shonky experiences with the dealership spoke out, I was but one. Considering 99% of Dale Ford's customers aren't on this forum, one can only imagine how bad things were.

The proof is in the pudding: the reputation of Ford has been sullied by chronic mismanagement and incompetence on many levels; thus why dealerships like Dale Ford are closing as buyers desert the brand (and Dale Ford used to be Sydney's flagship store too) - and the effects of which are cars that, in isolation, are pretty decent, simply not selling because, especially thanks to the web, buyers are becoming connected and savvy.

You seem desperate to convince all and sundry that a pinging car is normal and there are no problems with Ford or any of their products. Like all car companies, yes, there are problems. Yet it is the way Ford Aus deals with problems that sets them so far apart (and below) other brands. If they don't turn things around asap, a truckload of innocent Aussie workers will lose their jobs. I for one will never buy a Ford again. Neither will any of my relatives or co-workers (one who which recently bought a Yaris instead of a Fez after hearing about mny problems, despite me trying to convince her the Yaris would be worse..... doesn't ping, mind). I've already mentioned that a friend bought a 3 instead of a Focus after I directed her to the thread 'Focus Lemon Help' and let her read it and make up her own mind (don't tell me, FezWQ: that poor owner was being oversensitive too?) Ford is well aware of my car but simply refuses to fix it: and its all about saving a few bucks. Too bad its costs them several sales, at a time when the company in Aus (Ford Europe is a totally different beast, one we could only wish for here) is nearing its lowest ebb.....

Unlike yourself FezWQ, who believes that a viable solution to any pinging from the engine is to 'turn up the stereo' (that's from one of your earlier posts) other people, people who have been in the industry for decades and have built some of Australia's fastest cars, know better.

Schools over.
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Old 08-05-2012, 09:57 AM   #85
Fez WQ
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Default Re: WS Fiesta - Alternative Long Term Review

I love your lack of understanding and knowledge.....


Schools over and you missed the day .........
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Old 08-05-2012, 10:17 AM   #86
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Default Re: WS Fiesta - Alternative Long Term Review

This car must have been driven in to ocean by the owner.


Very funny!
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Old 08-05-2012, 04:59 PM   #87
Franco Cozzo
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Default Re: WS Fiesta - Alternative Long Term Review

Quote:
Originally Posted by Fiesta_Man69
3. Go, like I did, and drive other Fezs with the same engine spec - if what you say is true then they will all ping (Hint: they don't).
My WS Fez is perfect, not one single issue and it doesn't ping at all.

If it wasn't for the engine and the aircon (which is still junk in the LV Focus, just not as junky), I'd say the WS Fez is a better car than my LV Focus, its built much better and feels more "solid".

I don't think I can go back to petrol engines though, lol.
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Old 08-05-2012, 08:07 PM   #88
Fez WQ
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Default Re: WS Fiesta - Alternative Long Term Review

http://www.caradvice.com.au/171209/ford-fiesta-review/

Nice review

http://www.caradvice.com.au/reader-r...-zetec-review/


Jeff you may want to comment on this web site with your knowledge of cars...... people would love to read your $10,000 rust ordeal.
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Old 08-05-2012, 08:48 PM   #89
WILDB
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Default Re: WS Fiesta - Alternative Long Term Review

You keep coming back and saying that you've told Ford CRC how to fix the apparent pinging issue, please enlighten the rest of us how to fix this issue.

I'm sure the rest of the owners of pinging Fiestas would like to know.
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Old 08-05-2012, 09:07 PM   #90
Fiesta_Man69
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Default Re: WS Fiesta - Alternative Long Term Review

The car leans out under different atmospheric conditions: ie in the cold or wet there's no sign of any pinging, no matter how stupidly you load the engine: but in warm, dry weather it pings it's head off - with noticable drop in power. It's a timing issue (as I've been told by several other non Ford shops) but here's the rub, when I have told Ford mechanics and their incompetent CRC team I have been told, on multiple occasions that the ECU tune is standard and can't be adjusted, which I think is bs. And if there wasn't a prob with the ECU why has Ford released at least 4 updates?

Anyways, there's either a faulty sensor that forcing the leaning out under certain conditions or a fault in the ECU the problem is the engine is running lean. Option is an aftermarket computer of course, but for a Fez that's just ridiculous.
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