[Ibaker]

It has now been over 2 weeks since I formally requested, through my local Ford dealer, a replacement vehicle from Ford and have had deafening silence. I have been calling the Ford customer care rep handling my case and can only leave messages and I have not been receiving any return calls. One time about a 6 weeks ago I left a message and received a call back 2 weeks later.

The dealer only advises that when they get advised then they will contact me

Got off the phone just now from ACCC who have now advised that the next step is for me to contact Consumer Affairs.

The royal run around mean while I have a very dangerous $50,000 car sitting in the driveway collecting dust and I am having to fly everywhere at a great cost. I could sell my Mondeo but that would only pass the problem on to some other unsuspecting innocent person and I am not the kind of person to do that so I am stuck

Anyone thinking of buying a Mondeo...don't risk it

If something changes for the better I will let you know