[xr8cam]

At 8am I rang a local plumber the other day by the name of Alan Oxford Plumbing Castle Hill in Sydney. One of the plumbers answered the phone on the 3rd ring, and listened whilst I described the situation and told him what I had done so far. He then suggested a plan & said between 10am & 2pm that day. At 9:50am, 'Chad' introduced himself with a firm handshake, took of his boots and closed the door after he came in (two dogs). He already had notes from what I had told the bloke earlier and within 20 minutes had fixed the problem. There was no call out fee, I was charged for half an hour's work which was $45 and he explained everything he'd done and also gave me the lowdown on those instant hot water units. This plumber was the most aware switched on youngster I have met for a long time. I rang his boss and told him to keep him as long as possible 'cause he had such a great attitude and cared about his work. Very rare, especially these days.