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Old 15-05-2014, 06:14 PM   #122
pajoda
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Join Date: Sep 2012
Location: Sydney
Posts: 718
Default Re: Outstanding service!!

Quote:
Originally Posted by pajoda View Post
Any opinions on Cumberland Ford at Blacktown? Have my first 15K coming up and they are conveniently placed from work.
Just had my 30K service, and my question has been answered by experience. Return to pick up and after the pleasantries the service man seemed to go out of his way to start telling me how disappointed he was that I had that mark on my front bumper. Naturally I flew out to check and sure enough there was damage. Denied all knowledge and advised it was noted on the form when the car was driven in. More likely after they hit something I would say. Subsequently I complained and gave them a chance to respond, which was basically a waste of time. What made me sick was the 2IC reply which did not even align with the lies the service man told me at time of pick up. Last time my car goes through their door. Not on topic I realise, merely a warning to others.
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