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Originally Posted by ian b
Received a call from CRC today saying Ford do not consider this issue to be a fault on the vehicle so will not entertain carrying out a repair.
Letter to Marin Burela (Ford CEO) in the post this afternoon, I'll keep you all informed of the progress.
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How can Ford Aust not consider it a problem?
Although, I owned a Magna before this car and we had a terrible time with a heap of niggly faults that were slowly getting worse over of time. And dealers just were not interested. So after 10 months of trying to sort something out I wrote directly to MMAL CEO Tom Phillips. Surprised the crap out of me when he actually called and not 5 minutes after that phone call the QLD state mangager called. All the faults were fixed with 3 weeks.
Good luck.