Quote:
Originally Posted by KosCo
According to the news releases –
FORD Australia has been slapped with a record $10 million fine by the Australian Competition and Consumer Commission for “unconscionable conduct” for failing to fix dodgy transmissions on 10,500 cars made between 2011 and 2015.
“In most cases, Ford refused to provide a refund or no-cost replacement vehicle to consumers, even after vehicles had undergone multiple repairs that had not resolved consumers’ complaints,” said Mr Sims. Under the deal agreed to by Ford and the ACCC — and approved today by the Federal Court — Ford Australia says it will establish an independent complaints review program “for customers who requested, but did not receive, a refund or no cost replacement vehicle between 1 May 2015 and 1 November 2016.”
Wow – so only those owners “who requested, but did not receive, a refund or no cost replacement vehicle” seem to be in line for some compensation.
How about all the other LW owners – every LW owner has suffered financially because the LW vehicle is now not worth as much as a trade-in or a private sale because of the problems associated with the transmission. All LW vehicles are tarnished. Most original owners would not have been in a position to trade-in or sell a virtually new vehicle. I imagine most (including myself) just wanted a fix for their vehicle and followed the obfuscation provided by Ford.
Nothing has been said about what is happening to owners who are still having problems. Seems as if Ford is getting off quite easily overall.
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I am in Thailand and just bought a 2012 late model FIESTA with 32,000 on the clock..Sports body kit, full leather, power pack, electric fold mirrors, etc.
Its a dream car.. EXCEPT FOR THE SERVICE ACTION issue.
14M01 AND 14m02... Extended out to 10 years now.
250,000 baht or around 11,000 aussie dollars.
I am currently battling with the dealers and customer service to fix the thing.
Fourth attempt in 20 days...Clutch and seals already done.
IMO... Its the
TCM. needs replacing...
Its listed as a field service action at no cost to the owner.
warranty extended to 10 years on several models...
They want to take the clutch packs out again.
I WANT THE
TCM replaced..
its the electronic module that actuates the clutches and gear changes.
Plus all the other silly things that happen.
NO START. Its trying to find park or neutral..
NO CLUTCH DISENGAGE WHEN BRAKING
TCM WHIRRING AND CLUNKING EVEN WHEN ENGINE NOT RUNNING
CHECK ENGINE LIGHT ON
HOLDING ONTO LOW GEARS UP TO 4000rpm..
EXCESSIVE FUEL USE.
LOSS OF ADAPTIVE LEARN MEMORY...
Back in the workshop for three days again tomorrow..
At least I get tea and cakes now while waiting...lol.