You aren't missing much with the book guys.
No idea why we got given the tickets but it sure made wifeys week (and the daughter). Maybe because we were one of the first to order a Zetec ? Not sure.
I agree a letter at least should go out to new owners though. We have bought a few new cars over the past 10 years (incl Mazda, Subaru, VW) and have always at least had a letter from HO.
Subaru were probably the best (still getting stuff from them and I've sold the vehicle!)
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