Re: 2011 Ford Focus Sport, Transmission Shudders :(
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If it is due to poor workmanship on behalf of another dealer they will need to charge the other dealer for the rework.
Ford Motor Company will not pay for poor workmanship.
I would be asking for proof that this has been replaced previously - i.e. information from Servis2 to suggest that this had been fixed previously under warranty by another dealer etc. If they cannot produce reasonable evidence I would be questioning the credibility of their story.
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