Quote:
Originally Posted by Fev
Just copped a $261 phone bill for going over downloads cap by 1 gig. Was never informed I was coming to the limit, nor was i informed when I breached the limit. Absolutely crap. Going to call them today about this as I'm not happy. Every other one has told me before.
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had the same problem with my wifes account,
We just rang telstra and explained that we stuffed up and didnt realise and they were good really good about it,
We did go over our limit is was our fault but they coped it on the chin and we went 50/50 on it