Re: Geez! I hate that!
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Nobody knows how to go "off script" - some boffin has decided each receipt costs 7.543c to produce, so they won't do them anymore, and the "script" that the counter robot follows doesn't allow for anything other than the desired (by accountants) flowchart outcome.
Add in the fact that so many gen-Ys & millennials have zero initiative, and it's easy for them to make these changes.
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