Quote:
Originally Posted by Bossxr8
Some jobs are allocated labour hours that are unrealistic. So dealership loses money on the labour when it takes longer than the allocated time. Ford had issues with this years ago, but made chances to allocated hours to be real world and achievable.
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But that's even worse.
So the the supervisor is essentially say "ok, I know exactly what the problem is because it happens often. The manual says that a trained mechanic can do the job in 60 minutes. But because I employ minimum wage stoners and give then no training, but charge their time at full whack, I know it will take them 2 hours. And in that 2 hours they could have ripped off at least 5 grandmothers for an overpriced oil change.
So I'll just straight-up lie to the customer.