Quote:
Originally Posted by T3rminator
I thought they get reimbursed from head office. No "profit" to be made. That's why some big jobs they have to get authorisation from head office before they will take it on. Could be wrong.
I remember taking my TE50 into a ford dealership once to get the clutch tuning fork fixed. I was expecting to pay, because I didn't buy it from that dealer, it was an 02 model and it was around 2007 from memory. After doing the job the dealer sent me on my way without charge. I asked why, he said he managed to get head office to approve it.  Unfortunately that dealership doesn't exist anymore. |
What a shame, takes years to find a good one and they don't make as big a profit because they do a proper job!...
Its called customer care, met a few in my time, and good service was more important than good profit.
Cheers King Billy
