Quote:
Originally Posted by T3rminator
I thought they get reimbursed from head office. No "profit" to be made.
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I spent 16 tears in a dealership and basically that was correct, the warranty labour rate was enough to pay all costs associated with operating a business, but no profit margin involved, but also not at a loss either.
The rate varied from dealership to dealership and would get assessed on a regular basis to ensure it was enough or not too much.