Quote:
Originally Posted by kellyvb
Legally they are at fault and I can definitely see them being taken to federal court again in the near future.
They have permanently defected vehicles that cannot be permanently repaired.
And these issues are under consumer laws and under fords own customer charter classes as “major failures”. They threaten safety big time, and they can’t be permanently repaired. Under consumer law they should be offering the same outcome to anyone with one of these 75,000 crappy cars, that’s either a replacement or a refund and that’s not what’s happening.
They are legally obligated to supply safe cars and also cars to be up to standard to be used as normal everyday cars.
And the fact you say you wouldn’t buy one, that’s part of the customer charter... If I knew of these issues before I bought it, I would never of purchased it.
That is one of the points in the charter.
At first I was entitled to nothing according to ford and now I’m magically entitled to $9,200, it’ll be interesting to see what they come back with next lol.
https://www.accc.gov.au/publications...n-consumer-law
https://www.ford.com.au/content/dam/...ce_Charter.pdf |
What exactly is wrong with YOUR car?
Don’t say it’s dangerous or faulty. What specific faults does it have?
Did you purchase the car from Ford?