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Old 25-04-2015, 01:19 PM   #25
Spurious
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Join Date: May 2013
Posts: 1,934
Default Re: My FGX XR8 denied warranty

These should help

https://www.accc.gov.au/

http://www.ombudsman.gov.au/

http://www.ford.com.au/newvehiclewarranties

http://www.ford.com.au/servlet/BlobS...lob&blobkey=id

For christ sake, if you read point 1 in the first paragraph of the last link I provided, it clearly states:

QUOTE: "Ford warrants to the Owner that it will during the Ford Vehicle Warranty Period, at its option, repair, replace or adjust free of charge at the premises of the Servicing Dealer any Part of the Vehicle which it finds to be defective in factory materials or workmanship under normal use and operation within Australia provided that:
(a) the Part has not become defective as a result or consequence of the Owner’s failure:
(i) to properly maintain, use or operate the Vehicle in accordance with the
recommendations and instructions, and the capacity and operating
limitations, specified for the Vehicle by Ford; ".

So in laymans terms, Ford brags that their vehicle will do a 1/4 mile on a strip in a certain timeframe, but buying the exact same car & doing a 1/4 mile strip with it voids a warranty....WTF !!!

Provided that YOU were the person who purchased the vehicle from the dealer, I would be screaming bloody murder if I were you.
& furthermore, if a Ford rep' was at the strip on the day you ran the vehicle, that person should be able to verify you did indeed do EXACTLY what THEY bragged it would do.

It's actions like that, from a retailer, that make my blood boil.

Now, in my personal opinion, you did everything right. You DID NOT test your vehicle on a public street, you went to a sanctioned event.
If I were that ford rep' I would immediately call for your vehicle to be brought in & stripped down to assess exactly what has happened.
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