[Charliewool]

Originally Posted by Franco Cozzo

They should capitalise more on online capabilities

Move rego functions online, the license renewal thing could also be done online like rego, just need to provide passport photos meeting their quality standard rather than come in for new photos that someone there takes of you with a tripod and a camera.

Too true!.... In 2018, cost me return airfares from here (Costa Rica) to renew my 10 year Vic. drivers license, as photo HAD to be done at Vic Roads...
No amount of emails or even numerous (expensive, “put on hold” phone calls) would sway them!
To further exacerbate the issue, I then had to wait “7-10” days for my new license to be posted to, “my legal place of residence in Victoria”
Was impossible to get the license card issue sped up as “licences are printed by an outsourced secure private company whose location is not known by Vic Roads staff”
(All brought about due to a Vic Roads in-house licensing scam uncovered 7 or 8 yrs prior)

Edit: I believe license can NOW be renewed whilst overseas if you have a “My Vic Roads account”.....