Quote:
Originally Posted by Yellow_Festiva
What a debacle... They couldn't put up signs saying what they can and can't do??
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They can't do anything, everyone in one of those branches is effectively the supermarket checkout chick of the welfare system, it's a bureaucratic nightmare with a chain of command that operates like the USSR, they'll wait until they're given instructions from the top.
The only person who can make them pull their finger out is your local federal MP - the moment a federal MP starts asking questions of a Centrelink branch all of a sudden things start moving.
If you get ****ty service at Centrelink,
contact your local federal MP