ok first up...praise for my local ford service department.
second...the spare parts. here in our spare parts there is a woman as the lead parts interpreter. nothing wrong with that, not at all. unless you happen to be like this woman. stuck up, thinks you the customer arent worthy of her time, cant say 'hi how are you' (or any other formal chit-chat), wont help you in anyway except for 'no', 'yeah-nah maybe next week...dunno'. even chews chewy while leaning on the desk looking down apon you.
no person from a sales point of view gets my time or respect UNLESS i get it first from them.
that is their JOB.
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