I had my Ranger serviced on Tuesday.
Two days later I receiced a missed call and a message from the dealer asking wanting to check to "everything went ok with my recent service" and could I please call back. Two attempts to return the call later that day I and going to a message bank, I gave up. On Friday, I again received a missed call, again two attempts to return the call. The fifth time I left a message telling I was returning the service departments call. Last nigh at 11pm I received a text message - "Hi, we called to check everything went well with your recent service. Should you have any concerns or feedback, please call......"
I then today received a email requesting feedback.
Ok, so I didn't have any concerns about my recent service, but I do now. Poke the hornets nest so many times, you will get a corresponding and appropriate response. I was more than happy to give positive feedback but the late night text message was the final straw.