Who says that the French are cheese eating surrender monkeys? This guy was never going to give up...against Germans what’s more!
At the prestige german car brand dealership I used to work at in 90’s there was a Customer who was a bit agro who was known by sight and by name and car. He used to get very hot under the collar about such petty things and was a bit intimidating. He ended up physically grabbing a service advisor by the upper arm while ranting away and we wondered if there was going to be fisty cuffs next. Swearing and gesturing the customer ended up leaving, only to come back the next day with a bottle of something and an apology for his behaviour. Service advisor suggested he visit another dealership in future but customer refused and kept coming back. The Service Manager who (was not easily intimidated by anyone) dealt with him personally from then on.
|